When "free shipping on all orders" is offered, the discount will be automatically applied at checkout. Standard shipping via UPS Ground will be free and expedited shipping will be offered at a discounted rate.
If free shipping is not offered, standard shipping cost is $4.99 (unless otherwise noted), sent via UPS Ground. Expedited shipping (USPS Priority Mail) is available at an additional charge.
Orders are typically processed the next business day and take 4 - 7 business days to ship via UPS Ground and 2 - 3 business days via USPS Priority Mail, depending on the destination. Please note our carriers may have occasional delays (e.g., during the holiday season), so it's best to get your order in early if you need it by a particular date!
Before placing your order, please double check for any typos in inputting a recipient’s shipping addresses, change of addresses, or mail unable to be received in an apartment building. Baby Boxy is not responsible for such issues.
When your package has a tracking number available, you will receive an email notification.
If you have an urgent need and the timeline above doesn’t work, please email us at firstname.lastname@example.org, and we'll try our best to accommodate.
Yes, in most cases we will mirror the layout shown in the lead photo of your baby gift box. Each package is handled with precision and care to ensure the unboxing is an experience of its own. Each gift comes with our beautiful white box with silver bow. And is always wrapped with bubble wrap and protected with air pillows to ensure your gift is unharmed on its journey.
Please note in limited cases your baby gift box may not be packaged exactly the same as the lead photo, but we promise it will still look great! This rearrangement helps ensure none of the products within the box are damaged upon arrival.
All baby gift sets come in the same size box: 10" x 10" x 3" (unless otherwise noted).
We never include receipts, price tags and packing slips inside any of our boxes, knowing that many of our orders are gifts. Your order confirmation/receipt will always be emailed.
To order from an international location, please use one of the many package forwarding options available online. You can check out Borderlinx, Shipito, and MyUS, to name a few. Please note the use of these services will transfer the risk of loss to the package forwarding service provider.
If a baby gift box is delivered according to your tracking but the recipient didn't get it, our team will do everything in our power to help, which includes calling the carrier and troubleshooting as needed. Please note, in some instances, the issue may be out of our control (e.g., stolen/lost packages). In such instances, we will do as much as we can to resolve, including filing a claim with the carrier.
At this time, we do not accept returns. However, we take pride in ensuring your baby gift box arrives as intended – uniquely curated and beautifully packaged. If you have any issues, please email us at email@example.com and we will try our best to accommodate the issue at hand.
We would love to partner with your business to create gifts for expecting/new parents! Click here to learn more.
We are always open to discovering new products! As with all our partners, we take great pride in showcasing only high quality materials. If you think we could be a good fit, please reach out at firstname.lastname@example.org.